Use code FREESHIP to avail free shipping on a basket value greater than AED 100. Only valid on orders with shipping within the UAE. If shipping to multiple addresses, each separate shipment must meet the qualifying purchase threshold. Any shipment that does not meet the qualifying purchase threshold will incur applicable shipping charges. Qualifying purchase amount is calculated after all applicable discounts. Not valid on previous purchases, gift cards, or gift card bundles. Qualifying purchase amount excludes shipping and tax. Cannot be combined with other shipping-related promotions or offers. Offer not valid for resale or for commercial or reseller accounts; GODIVA reserves the right to refuse offer to anyone who may be purchasing for resale. GODIVA reserves the right to cancel or modify offer at any time.

For more information, please read our shipping policy

With the promo, you can get one free product with every purchase of two of the same product.

For example, If you add three boxes into your cart, you will be charged for two and get the other for free.

-This promo cannot be used in combination with other promotional codes i.e HAVE10. In order to benefit from the promo, you must add quantity of the product in multiples of 3 to your basket. After adding, price of the free product(s) will be deducted from your order amount. This campaign is liimitd to specific products. The promo is limited to stocks and cannot be combined with other campaigns.
The number of products with the campaign that can be purchased is limited. You can only get 1 free product with one basket. Godiva reserves the right to change the campaign conditions.

10% Off your purchase will be applied to your qualifying merchandise order on GODIVAUAE.com. To redeem, add qualifying items to your cart, then apply unique coupon code. Discount applies only to full price items. Discount will not be applied to shipping or tax. Limit one (1) discount per customer. Offer not valid for resale or for commercial or reseller accounts; GODIVA reserves the right to refuse offer to anyone who may be purchasing for resale. Cannot be combined with other sitewide offers. Not redeemable for cash. GODIVA reserves the right to modify or cancel offer at any time.

For information regarding delivery rules, please check our Shipping & Delivery or contact us at ecommerce@godivamea.com

Godiva UAE is not responsible if the wrong delivery address is given and the package is delivered to the wrong and/or unknown recipient. If the address is undeliverable or the package is unclaimed, Godiva does not offer refunds even if the package is returned.

There are a few reasons an order can be returned to sender but most often it is due to an incorrect address. Please get in touch with Godiva UAE if you receive information regarding your parcel being returned to sender. New shipping charges will be invoiced for orders that had an incorrect address originally provided.

Because of the delicate nature of GODIVA chocolates, we don’t risk shipping them outside the UAE.

The perfect GODIVA experience is always our priority. Our deliveries are fullfilled only with temparature controlled vehicles, to know more regarding shipping, view our shipping and delivery policy.

If you have a dairy allergy, it’s best you don’t consume GODIVA products.

Due to the wide range of world-class ingredients that go into all our beautifully crafted chocolates, all our products may contain traces of nuts and/or peanuts.

As we work with so many different ingredients, we cannot guarantee our chocolates do not contain any gluten.

Most of our carefully considered chocolates and other GODIVA products are dairy based. Because of this, none of them are vegan friendly.

Here at GODIVA, we’re total perfectionists and it shows. However, if you do have an issue with your order, please contact us within five working days. If it’s our mistake, we’ll be sure to have a solution as soon as humanly possible. However, we’re not responsible for faults resulting from environmental factors outside of our control.

To ensure our products are only ever delivered and presented to you as fresh as possible, we are unable to accept an exchange or return due to change of mind (or heart).

To bring your chocolates back to ideal melt in your mouth temperature, keep them in plastic bags until the entire package comes to room temperature. This will take approximately two hours if stored in the refrigerator, and six hours if stored in the freezer.

There’s nothing like discovering a new rich piece of chocolate artistry. And, although we do not ship samples, our dedicated GODIVA Café Chocolat stores frequently offer new treats and samples for you to savour. visit our stores

We couldn’t be more excited to help make your day even more wonderful. Please contact at ecommerce@godivamea.com with your details and a dedicated staff member will be in touch.